Yes, delivery charges apply as follows: Inside Dhaka: ৳60–৳130 Outside Dhaka: ৳100–৳150 Sometimes we offer free delivery during special promotions or offers.
    We offer two convenient payment options: Cash on Delivery (COD) – Pay when you receive your product Online Payment – via Bkash, Nagad
    Yes, absolutely. If you receive a wrong item, damaged product, or if the size/color doesn’t match, you can request a return within 3 days of receiving it. Once we receive the returned product, we’ll process your refund or exchange.
    At Kena Sohoz, customer satisfaction is our top priority. Every product is quality-checked before being shipped to ensure you receive the best.
    Delivery time depends on your location. Inside Dhaka: Usually within 2–3 working days Outside Dhaka: Usually within 3–5 working days We always try to deliver as fast as possible.