Yes, delivery charges apply as follows:
Inside Dhaka: ৳60–৳130
Outside Dhaka: ৳100–৳150
Sometimes we offer free delivery during special promotions or offers.
We offer two convenient payment options:
Cash on Delivery (COD) – Pay when you receive your product
Online Payment – via Bkash, Nagad
Yes, absolutely.
If you receive a wrong item, damaged product, or if the size/color doesn’t match, you can request a return within 3 days of receiving it.
Once we receive the returned product, we’ll process your refund or exchange.
At Kena Sohoz, customer satisfaction is our top priority.
Every product is quality-checked before being shipped to ensure you receive the best.
Delivery time depends on your location.
Inside Dhaka: Usually within 2–3 working days
Outside Dhaka: Usually within 3–5 working days
We always try to deliver as fast as possible.